For Our Returning Customers
If we have previously serviced your vehicle, you remain our priority.
Thank you for being a returning customer — we truly value the trust you’ve placed in us.
Please text us at 470-641-3067 with what you’re experiencing, and we will assist you as usual.
For Customers We Have Not Previously Serviced
Due to complications with our transition, we are temporarily unable to accept any service requests from customers we have not previously serviced. We truly value service quality and a positive customer experience. We look forward to assisting you in the future.
Availability for service requests from new customers opens periodically as capacity allows. When intake is open, scheduling will be available through this website. A Button labeled Click Here - Ready To Get Started will be present in place of this notice.
We sincerely appreciate everyone who considers 4A Auto and thank our existing customers for their continued trust and support.
Honest diagnostics. Verified repairs. No guesswork.
Family-owned and operated by Chris Harvey, U.S. Marine Corps veteran with over 35 years of professional automotive experience, working side by side with his son, Alex.
Serving Johns Creek, Alpharetta, and North Atlanta
We provide professional automotive diagnostics, repair, and maintenance, including:
Mobile diagnostics
Electrical system testing & repair
A/C service
Mechanical repairs
Preventive maintenance
Mobile service or pickup and drop-off may be available when permitted.
We don’t just fix problems — we help prevent them.
Manufacturer service schedules are designed to meet minimum warranty requirements. Based on real-world driving conditions, vehicle age, and usage, we often recommend shorter service intervals to reduce wear and help your vehicle last as long as possible.
Our maintenance recommendations are:
Based on inspection and condition, not mileage alone
Designed to reduce long-term repair costs
Focused on reliability, safety, and longevity
We’ll explain what we recommend, why it matters, and what can safely wait.
Attention
We listen carefully and inspect thoroughly.
Accuracy
All diagnostic testing and repairs are based on verified testing and OEM-level standards.
Accountability
You only pay for work that actually fixes the problem. No upselling.
Assurance
Every repair is tested, verified, and documented before your vehicle is returned.
Diagnostic Rate: $150 per hour
Clear estimates are provided before repairs begin.
No surprises. No pressure.
We stand behind our work.
If a diagnosis or repair we performed turns out to be incorrect, we take responsibility and correct it — you won’t pay twice.
Every service includes verification testing before and after repairs.
We’re known for solving complex electrical and computer-related issues that many shops avoid.
Our work is based on professional-grade tools, data, and verified testing — not trial and error.
Some vehicle systems can only fully test themselves after an initial repair is completed.
If a new or previously hidden issue appears, we’ll explain what changed and review next steps before any additional work is done.
We do not install customer-supplied parts.
All parts we install meet OEM standards or better and are covered by our
2-year / 24,000-mile parts and labor warranty (whichever comes first).
Johns Creek • Alpharetta • North Atlanta
Hours:
7:30 AM – 7:00 PM
Monday–Friday
Work by Appointment Only
Closed Saturday & Sunday
